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Declaration of accessibility

1. introduction

RECARO Gaming GmbH & Co. KG is committed to making its website and mobile applications accessible in accordance with the legal requirements.
The requirements for accessibility result from the Barrier-Free Accessibility Reinforcement Act (BFSG), in particular from § 14 BFSG in conjunction with § 3 para. 1 BFSG and the underlying Ordinance to the Barrier-Free Accessibility Reinforcement Act (BFSGV). § Section 3 (1) BFSG and the underlying Ordinance to the Accessibility Reinforcement Act (BFSGV).
The specific technical measures are based on the guidelines of the Web Content Accessibility Guidelines (WCAG) version 2.2 with conformance levels A and AA.
This accessibility statement applies to the website recaro-gaming.com.

2. state of accessibility

This website is partially accessible, as not all requirements are fully met.

3. non-accessible content

a) Technical barriers

  • iFrames without titles: Embedded content (e.g. maps, external videos) do not have meaningful titles for screen readers.
  • iFrames for third-party content: These are not always barrier-free and cannot be influenced by us.

b) Content barriers

  • Missing or insufficient subtitles for videos and audios (no complete transcripts or audio descriptions available).
  • PDF and Office documents are not accessible (missing tags, poor structure, non-accessible tables).
  • Language mix on the website: Some sections contain English terms without the language being correctly marked in the code.

d) Disproportionate burden

According to Article 5 of Directive (EU) 2016/2102, an exception may be made for certain content due to disproportionate burden. Despite our efforts, it is currently not possible for us to provide the following content completely barrier-free:

Older PDF documents and Office files:
Many PDF documents and Word files published before 28.06.2025 are not accessible. These documents sometimes contain missing structures, inadequate alternative texts for images or complex tables that cannot be revised at short notice without additional resources.

  • Where possible, new documents are provided in an accessible format.
  • If you require a specific document in an accessible version, please contact us.

Older videos without subtitles or audio description:
Videos published before 28.06.2025 may not contain subtitles, audio descriptions or accessible operation.

  • Where possible, new videos are published with subtitles and additional accessibility features.
  • If you need support with older video content, please contact us.

3a. Further information on the accessibility of the service

General description of the service 

RECARO Gaming is a provider of high-quality gaming and office chairs based on ergonomic expertise and decades of development in the seating sector. The products are designed for use in the home office, in the gaming sector and for professional use. The company attaches great importance to quality, durability and design, produces in Germany and uses tested materials.

Descriptions and explanations of the implementation of the service

Product information
The website presents the various models with their features, materials and areas of use in a structured way. Customers can find out about functions such as adjustable armrests, backrest mechanisms and cover fabrics.

Online ordering
The products can be configured and ordered directly via an integrated online store. Various payment options are available. Shipping takes place within the specified delivery area.

Customer service and support
Customer service is available for questions about products, orders, delivery or warranty. Contact can be made via a form or by telephone.

Using the products
The chairs supplied are easy to assemble and include instructions. Technical information on care, settings and use can be found online or is supplied with the product.

4. preparation and review of this declaration

This declaration was created on [20.07.2025].
Test methodology:
Self-assessment (internal tests with various browsers and keyboard navigation) and partially automated tests with WAVE.

5. feedback and contact details

If you notice any deficiencies with regard to the accessible use of our website or if you require information on non-accessible content, you can contact us at:
RECARO Gaming GmbH & Co. KG
Jahnstraße 1
70597 Stuttgart
E-mail: support@recaro-gaming.com

If you require content or documents in an accessible version, we will provide these to you on request within a reasonable period of time.

6. arbitration procedure

If you are of the opinion that this website is not accessible, you can inform our office or person named in section 5.
If you do not receive a satisfactory response from us within six weeks, you can contact the competent arbitration board:

State Center for Accessibility
Conciliation body
Else-Josenhans-Straße 6
70173 Stuttgart 

Phone: 0711 123 39375
E-mail: schlichtung@barrierefreiheit.bwl.de
Website: https://barrierefreiheit-bw.de/