5 years warranty
RECARO Gaming Offers 5 year warranty on all its seatsย
All seats from RECARO Gaming are made in Germany and meet the highest standards for performance, ergonomics, comfort, and safety. By manufacturing in Germany and collaborating with select regional suppliers, we are able to keep shipping distances short for certain components.
Most of the fabrics used in our seats carry the EU Ecolabel, and all fabrics have been tested for harmful substances. This means they are safe for human health and the environment. So buyers donโt have to worry about their health when it comes to our textiles. Another benefit is that they are environmentally friendly. In addition, we have explicitly reduced our use of paper and plastic to a minimum.ย
RECARO has been developing and manufacturing seats for demanding applications for over 70 years. RECARO Gaming-seats too. That's why we offer a five-year guarantee* on all our chairs, including all versions of the RECARO Exo, RECARO Nxt and RECARO Aer. The 5-year guarantee is automatically and exclusively active and valid for all purchases made in the www.recaro-gaming.com online store from 01.07.2022.
*To the warranty terms in detail.
Contact customer service
If you have any further questions, please contact our support team, where you can also submit your warranty claims if necessary. Please make sure that you have read the warranty policy linked above and the FAQ listed at the bottom of the page.



Warranty Questions & Answers
Who can I contact if I have further questions or want to make a warranty claim?
Please contact support@recaro-gaming.com - if you want to report a warranty claim, please also send the following information directly: Serial number, picture and/or video documentation and the invoice.
How long does the warranty last?
The warranty claim is valid for 5 years from the date of purchase in the online store from RECARO Gaming (www.recaro-gaming.com). You can find a more detailed explanation in our warranty statement.
Where can I find the warranty conditions or the warranty declaration?
Here you can find the current warranty statement.