5 years warranty
RECARO Gaming Offers 5 year warranty on all its seats
All seats from RECARO Gaming are made in Germany and meet the highest standards of performance, ergonomics, comfort and safety. Manufacturing in Germany enables short supply and value chains, which, like the materials used, ensure greater environmental compatibility than is the case with imported products, for example.
The majority of the materials used in our seats bear the EU Ecolabel, and all materials have also been tested for harmful substances. This means that they are harmless to human ecology. Buyers therefore do not have to worry about their health when it comes to our textiles. Another plus point is the protection of the environment. Our product packaging and instructions are optimized in terms of size, material and volume, thus contributing to a low carbon footprint. We have also explicitly reduced the use of paper and plastic to a minimum.
RECARO has been developing and manufacturing seats for demanding applications for over 70 years. RECARO Gaming-seats too. That's why we offer a five-year guarantee* on all our chairs, including all versions of the RECARO Exo, RECARO Nxt and RECARO Aer. The 5-year guarantee is automatically and exclusively active and valid for all purchases made in the www.recaro-gaming.com online store from 01.07.2022.
*To the warranty terms in detail.
Contact customer service
If you have any further questions, please contact our support team, where you can also submit your warranty claims if necessary. Please make sure that you have read the warranty policy linked above and the FAQ listed at the bottom of the page.



Warranty Questions & Answers
Who can I contact if I have further questions or want to make a warranty claim?
Please contact support@recaro-gaming.com - if you want to report a warranty claim, please also send the following information directly: Serial number, picture and/or video documentation and the invoice.
How long does the warranty last?
The warranty claim is valid for 5 years from the date of purchase in the online store from RECARO Gaming (www.recaro-gaming.com). You can find a more detailed explanation in our warranty statement.
Where can I find the warranty conditions or the warranty declaration?
Here you can find the current warranty statement.